Airlines to pay for cancelled flights, lost baggage


Foreign and local airlines will in 30 days time begin to pay heavy fines and compensations for flights delays, cancellations, lost baggage and other related anomalies under a new set of rules introduced on Wednesday by the Nigerian Civil Aviation Authority.

The new rules titled, “Passengers’ Rights Regulations,” were introduced in Lagos at a stakeholders’ forum attended by representatives of all foreign and domestic airlines operating in the country.
The forum also had in attendance heads of aviation parastatals, ground handling companies as well as other stakeholders in the industry.
The Director-General, NCAA, Dr. Harold Demuren, who read the notice of proposed rules to the operators, said they would become operational in 30 days’ time.
He said the 30-day notice was to allow the operators and other stakeholders make necessary contributions and protests, where necessary, before the rules were made binding.
Culled from PUNCH

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